Learning Outcomes of this subject are:
- Developing an understanding and awareness how cultural variables impact management
- Understand the basic concepts of culture, race, and diversity
- Understanding and applying the cultural dimensions to different intercultural management contexts and situations
- Understanding the students? own cultural dimensions
Understanding how the cultural dimensions impact key management issues such as conflict, leadership, ethics, marketing, and managing global virtual teams
- Understanding the bases of motivation and leaderships as they are impacted by culture and diversity
- Developing the capacity to deconstruct cross-cultural management from a critical perspective
Developing an awareness of the functioning of prejudice
Understanding how power impacts management (ex: race, class, gender)
Understanding the post-colonial perspective
- Developing the basics of cultural intelligence.
Show an understanding and capacity to apply the basic knowledge, skills, and attitudes required to effectively work across cultures
Implementing programs of inclusion when managing organizations
Topic 1: Introduction to Cross Cultural Management
Students will be introduced to cross-cultural vocabulary from sociology studies and how these terms affect management in a globalized world. Topics include defining culture and cross-cultural management, emic and etic perspectives, and implicit bias.
Topic 2: Hofstede and Cultural Dimensions
Geert Hofstede?s cultural dimensions will be introduced and discussed in terms of application to management.
Topic 3: Cultural Intelligence (CQ)
The framework of CQ will be examined in it?s various dimensions.
Topic 4: Motivation and Leadership
Students will look at motivational theories, and theories of leadership and how to apply them in a cross-cultural context. Case studies from management in various types of organizations will be examined.
Student Presentations
Students will present results of an academic article within the field of cross-cultural management.
Topic 5: Postcolonialism & Language
Postcolonialism and its effect on language, national culture and identity and management.
Topic 6: Minority Cultures in Cross Cultural Management : Gender, Race
Following the previous unit, case studies of minority cultures and discrimination in CCM will be discussed.
Topic 7: Doing Business Across Cultures
Cases and time to work on final group projects.
Final Group Project & Presentation: A group project (paper and presentation) on a topic in cross-cultural management. Details to be provided by the professors.
The learning approach is based on a range of teaching methodsthat seek to foster your understanding of communication and the development of practical cultural competence skills. A hands-on approach is taken throughout the course with out-of-class readings, assignments, teamwork activities; individual and group presentations; exercises and discussions. To understand these concepts, it is essential that required readings be completed on time. Classes are designed to maximize student participation and debate. Participative attendance is a major component of this course.
This course follows the required NCA Methodology, delivering a maximum of 25% lecture time, with 75% or more time dedicated to group learning and interactive activities.
20% Continuous Evaluation: Quizzes, in-class assignments/ presentations, forums, and various other activities will be assessed
20% Individual or paired presentation: Students will provide a 7-8 minute a brief review of an academic research study on cross cultural management (to be agreed with the professor) *highly important activity
25% Midterm exam: short answer, multiple-choice, essay questions on concepts studied to date *highly important activity
25% Final Group Project: (paper and presentation) an application and illustration of a cultural dimension to a real life management situation). *highly important activity
10% Participation: Students will be assessed for behaviour, preparedness, respect, and the quality and quantity of their participation in class. *moderately important activity
Assignment policy: In order to pass this course, all students must do assignments, midterm exams, and finals. Presentations may not be delayed and will receive a mark of 0 if you do not present on the day you were assigned.
Re-take policy: Class Mark 50%, Re-taken Final Project 50%. This class does not have a retake policy. If you have not passed the course by the end of the semester, you will need to retake the course next year.
ChatGPT/ AI Policy: This class does not tolerate the use of ChatGPT/ AI tools, unless otherwise indicated in the activity. If there is use of AI, it must be indicated at the end of the document / assignment what was used and how it was used.
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