This course builds essential skills for today’s global digital workplace: communication, leadership and team management. We’ll explore research-based insights and apply them to real professional contexts. There are two key focuses: delivering persuasive presentations and producing high-quality written communication. You’ll also develop practical team management skills, including running effective meetings, giving and receiving feedback and strengthening self-leadership. Learning happens through hands-on activities, role plays, case discussions and collaborative projects inside and outside the classroom.
Titular Professors
Professors
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- Students will gain an understanding of best practices in written and oral business communication
- Students will learn core leadership frameworks and concepts
- Students will explore team management competencies, including leading effective meetings and giving and receiving feedback
Topic 1: Digital Business Communication Essentials
Topic 2: Delivering Strong Business Presentations
Topic 3: Business Writing in Digital Contexts
Topic 4: Communicating Effectively in Teams
Topic 5: Building Feedback Skills
Topic 6: Emotional Intelligence
Topic 7: Persuasion and Influence
Topic 8: Intrapersonal Communication
Topic 9: Digital Information Literacy and AI
Topic 10: Self-leadership
This course uses a hands-on, participatory approach to build your understanding of communication and develop practical skills. You’ll engage in readings, assignments, exercises, teamwork, presentations, discussions, and role plays. Completing the required readings on time is essential. Classes are highly interactive, and active participation and attendance are key components of the course.
Your final grade for this course will be calculated as follows:
- 30% Quality class participation
- 10% Individual presentation 1
- 15% Individual presentation 2
- 15% Mid-term exam
- 30% Final group presentation
Presentations
All presentations are requirements for passing the course. Late presentations will not be accepted unless you have documented your absence for a medical reason.
AI Use
You will be informed when and how AI tools can be used. Following the AIAS scale, the level of permitted AI use is 3.
Retake policy
If you have not done all your oral presentations, you will not be eligible to do the retake exam. If you have not taken the mid-term exam or completed the Final Project, you will not be eligible to do the retake exam. A fail grade will be given for any type of academic dishonesty (cheating, copying, unreferenced work, plagiarism, etc.) on any of the course work or exams. Your retake grade will be averaged with your original final course grade to determine your final grade. For example, a 4 and a 6 average to a 5.
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Business Communication for Success e-book, available through the Open Textbook Library.
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