master in technology management la salle campus barcelona

Master of Science in Technology Management and Digital Innovation

Decode digital transformation with strategic vision, innovative thinking, and artificial intelligence

IT Governance

Description
The subject ICT Governance is designed to provide students with a comprehensive understanding of the management of information and communication technologies in modern organisations. The main objective of the course is to provide a comprehensive overview of how to effectively manage an IT department. Students will learn about the role of the CIO and its impact on the organisation, as well as IT governance and strategies to control costs in the department. In addition, key aspects of cybersecurity and organisational systems will be explored. Students will also look at how digital transformation is changing businesses and how to lead this process in an organisation.
Type Subject
Optativa
Semester
Second
Credits
5.00
Previous Knowledge

No specific prior knowledge is necessary

Objectives

To understand the role of the CIO in the organization and its impact on ICT management.
To identify the costs associated with the IT department and its impact on the organization.
Understand the concept of IT governance and its importance in the organization.
Analyze the impact of organizational change on ICT management.
Understand the key aspects of cybersecurity and its impact on the organization.
Provide students with the necessary skills and knowledge to understand the role of digital transformation in organizations and how the IT area can lead this transformation.

Contents

- Role of the CEO
- IT department costs
- IT Governance
- Organisational change
- Cybersecurity

Methodology

On-site modality:

The methodologies used are learning by doing and case exposition.

During the course sessions, students are presented with real and concrete situations, so that they can reflect on them and come up with their own proposals and solutions. The aim is to foster an atmosphere of debate and dialogue among the students, in order to improve their communication skills and their capacity for exposition and argumentation. In this way, it is expected to contribute to the development of the necessary competencies for effective performance in the professional field, in which the ability to work in a team and communicate effectively are essential.

Online modality:

The teaching methodology used in the online modality is based on a proprietary methodology developed by La Salle URL called SDBL (Self Directed Based Learning). SDBL is an active methodology based on situational learning and self-directed learning. With situational learning, the student is taught, through challenges, to address real problems and situations of the company with which he/she can consolidate the new knowledge acquired. With self-directed learning, the student decides how to advance in their training based on their previous experience.
On a weekly basis, the LMS (Learning Management System) platform releases the content of a new topic. The way the week works is as follows:

Synchronous kick-off session:
- The teacher gives an overview of the contents and tasks that the student will encounter during the week. The objective of this meeting is to try to discover and reveal on a personal level which aspects of the week's topics may be more difficult for the individual student.
- The teacher resolves possible doubts of the students about the previous week's topic.

Between synchronous connections:
- The student visualizes the content of the sessions and develops the tasks given to him/her about the topic of the week to consolidate knowledge and identify doubts.

Synchronous check point session:
- The teacher solves any doubts the students may have about the contents of the current week.
- The teacher presents additional content or case studies, which are of interest to the students.
- The teacher generates debate and discussion among the students about the contents of the week in course with the objective of helping the students in their assimilation, therefore, improving their learning.
- The teacher provides oral feedback on the deliverables recorded by the students in the previous week's feedback well, emphasizing the difficulties and errors encountered. This instance is for feedback only and not for grading. The feedback wells are an instrument for the students to validate with the mentor, in general terms, the resolution of the tasks set. In this way, the feedback wells are created to give the mentee an opportunity to test the answers with the mentor. Based on the feedback provided by the mentor, the student will be able to finish developing the task and present it as a final deliverable, with the advantage of having had previous advice from the teacher.

Rest of the week. The objective is to finish the development of the tasks of the current week based on the clarifications received in the synchronous check point session to overcome the exercises, tasks and/or deliverables of the topic. It is worth mentioning that most of the time dedicated during this last part of the week should be spent on solving the tasks and deliverables, rather than on assimilating content (an aspect that should have been resolved between the kick-off and check point sessions).

The LMS platform makes the gradual opening of content (week by week) so that the whole group follows the same academic itinerary. In other words, the sequential opening of topics is done so that all students in the program are working on the same subjects simultaneously.

Evaluation

On-site modalityç:

Course grade:

Group work 40%: Each group must deposit in the well the day before session 7 their project proposal simulating the presentation to a management committee of an IT initiative with business impact in order to obtain the approval of the general management.
Final test 40%: In the last session students will have to pass a multiple choice test.
Participation 10%: Throughout the course the participation of students in the situations raised in each session will be valued, as well as their active participation with questions or sharing their own experiences in order to energize the session and share knowledge.

Subsequently, the teacher will post the notes in the eStudy and, if any student needs more information about it, he/she can contact the teacher directly by email.

Online modality:

Subject Note:

Deliverables Sessions: Each student must deposit in the delivery well by the date indicated at the latest.
- Launching a new ICT product/service to the foreign market.
- Proposal of a new ICT product or service.
- SusAF - ChatGPT questions.

Final evaluation: Students will work in groups to solve an exercise proposed by the teacher. This exercise will be defended by each group during the evaluation weeks.

The teacher will publish the grades in the eStudy and, if any student needs more information about it, he/she can contact the teacher directly by email.

In case a student fails the course, the final paper or does not participate in the presentation of the final paper, he/she will be able to take part in a recovery activity that will be defined by the professors on a case by case basis (paper and presentation). If the student passes the recovery activity the final grade of the course will be 5.

In both cases:

Demonstrate academic integrity in the totality of their work.

If the student is caught cheating in any type of exam, plagiarism or rehashing of exercises, activities, assignments, presentations or delivering a team work in which he/she has not collaborated, it will be considered fraud, penalizing the final grade of the course or even being considered as not delivered.

The student and the group must ensure that the work they submit is their own. The student is responsible for citing all sources relied upon in their submissions, using quotation marks when language is taken directly from other sources.

Use of Artificial Intelligence tools

Artificial intelligence (AI) can help in the learning process, but its use must be acknowledged. If you have used any AI tools, include a paragraph at the end of any assignment that uses AI explaining what you used the AI for and what prompts you used to obtain the results. Failure to do so will be considered as an action that tends to falsify or defraud the academic evaluation systems and, therefore, the copying policy of La Salle Campus Barcelona - Copying Policy | La Salle | Campus Barcelona (salleurl.edu) will be applied.

In those subjects or teaching activities in which the academic guide indicates the prohibition of using AI tools, the use of these tools by students will be considered fraud and will entail the application of the copying policy of La Salle Campus Barcelona.

Evaluation Criteria

On-site modality:

- In the resolution of exercises and course work the criteria to be taken into account are:
- Understanding of the situation posed
- Definition and analysis of the problems posed by the case.
- Recording of the main issues
- Proposed solutions
- Realism and appropriateness of the proposed solution(s)
- Argumentation in defense of the proposed solution(s)
- Strengths and benefits of the proposed solution(s)
- Implications of the proposal(s) (economic and management)

Online modality:

The following list is made up of the evaluation criteria for the deliverables of the course:

Deliverable Subject 1
- Organization: Table of contents, content, summary, annexes.
- Clarity of the document: Presentation of the content, figures, tables, etc.
- Content - Points and distribution of the points within the content: A search for reliable sources has been carried out.
- Content - Points and distribution of points within the content: The report contains the requested data.
- Content - points and distribution of points within the content: An adequate analysis has been carried out and presented in a clear and concise manner.
- Content - bibliography and links consulted

Deliverable Topic 2
- Organization: Table of contents, contents, summary, annexes
- Clarity of the document: Presentation of the content, figures, tables, etc.
- Content - Points and distribution of points within the content: A search for reliable sources has been conducted.
- Content - points and distribution of points within the content: The report contains the requested data.
- Content - points and distribution of points within the content: An adequate analysis has been carried out and presented in a clear and concise manner.
- Content - bibliography and links consulted

Deliverable Topic 3
- Organization (table of contents, sections, conclusion)
- Clarity of the document: Presentation of content, figures, tables, etc.
- Have you described the original product or service and its target market in sufficient detail? o Have you done a good brainstorming of the selected topics for each dimension?
- Have you brainstormed the selected topics for each dimension, have you identified sufficient effects, are there positive and negative effects in each dimension, are there positive and negative effects in each dimension, have you identified the likelihood and impact of each dimension?
- Have you identified the likelihood and impact of each potential effect?
- Have you included one or more SusADs with the main chains of effect and accompanied by a clear and concise text?
- You have identified and explained threats, opportunities and actions (for each threat/opportunity) of the product or service in relation to sustainability.
- A clear and precise conclusion on the use of the sustainability framework.

Final Deliverable
- Organization and Clarity: Table of Contents, Contents, Abstract, Text, Figures, Tables, Annexes.
- Organization and Clarity: Bibliography and/or links consulted.
- Content: The description of the product or service to be implemented.
The document analyzes the main micro and macro variables. And considers the analysis of the environment and macro-environment.
The marketing plan is sufficiently detailed.
The report includes a summary of the main financial indicators.
The report considers the impact of the solution on sustainability.
- Presentation: Are the visual elements attractive, clear and legible? Was the presentation sufficiently detailed? Did the presenters keep the audience's attention with entertaining communication and answer questions appropriately?

Basic Bibliography

ISACA. (2012). COBIT 5: A business framework for the governance and management of enterprise IT. ISACA.
Selig, G. J. (2008). Implementing IT governance: A practical guide to global best practices in IT management. Van Haren Publishing.
Senft, S., & Gallegos, F. (2009). Information technology control and audit (3rd ed.). CRC Press.
Weill, P., & Ross, J. W. (2004). IT governance: How top performers manage IT decision rights for superior results. Harvard Business School Press.

Additional Material

No additional materials are required