|
1. Orientation to change and Personal Development |
|---|
|
Self-knowledge |
|
Learning styles |
|
Proactivity and personal development plan |
|
The circle of influence and the comfort zone |
|
2. Personal productivity |
|---|
|
Internal and external locus of control |
|
Principles of personal productivity: Parkinson's. Acosta. Covey |
|
Identifying what is important (Pareto Law) |
|
Adjusting the Times (Parkinson's Law) |
|
Limiting perfectionism (Laws of Acosta) |
|
Productivity Improvement Methods: GTD Davis Allen |
|
3. Effective communication and presentations |
|---|
|
Communication in organizations |
|
The keys to effective communication |
|
AID Model: Anticipate, Influence and Lead |
|
NLP Principles in Communication |
|
How to connect with your interlocutors |
|
The styles of influence |
|
Public performances |
|
4. Creativity |
|---|
|
Creativity and lateral thinking |
|
Creativity techniques: |
|
Brainstorming |
|
SCAMPER |
|
6 hats to think |
|
Metaplan |
|
5. Teamwork |
|---|
|
What is a team |
|
Characteristics of a high performance team |
|
Stages and evolution of the teams (Tuckman) |
|
The Belbin Model for generating high-performance teams |
|
Equipment diagnosis applying Belbin |
|
Meetings Management |
|
6. . Leadership and team development |
|---|
|
The role of the leader |
|
Leadership Styles: situational leadership model |
|
People orientation and task orientation |
|
Management styles |
|
Performance management |
|
Help styles |
|
The GROW method |
|
7. Negotiation and conflict resolution |
|---|
|
Types of conflicts |
|
The role of the leader in conflict management |
|
Negotiation as a tool for conflict management |
|
The Harvard Negotiation Model |
|
Negotiation techniques |
|
Understand the interests of others (interests positions) |