1. What is and isn't a PMO
- Definition and purpose of a PMO
- Key objectives and functions
- When is it necessary to implement a PMO?
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2. Types of PMOs
- According to maturity level
- According to control level
- Internal or external PMO?
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3. PMO implementation process
- Situation analysis and PMO objectives
- PMO structure and management profiles
- PMO implementation
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4. PMO processes and tools
- Standardizing processes and templates
- Management tools
- PMO performance factors
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5. PMO challenges
- Efficient resource management
- Risk management
- Change management
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6. PMO performance
- Dashboards/reports/PMO success indicators
- Resource management
- Continuous analysis and improvement
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7. The PMO and its environment
- PMOs relationship with its stakeholders
- Conflict management
- PMO agility
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8. The future of the PMO
- Agile and hybrid PMO
- Adapting new technologies within the PMO
- The PMO as a source of information for data-driven decision making
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