- Self-knowledge.
- Personal productivity.
- Interpersonal communication.
- Creativity.
- Team work.
- Leadership and team development.
- Negotiation and conflict resolution.
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1. Orientation to change and Personal Development |
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Self-knowledge |
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Learning styles |
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Proactivity and personal development plan |
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The circle of influence and the comfort zone |
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2. Personal productivity |
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Internal and external locus of control |
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Principles of personal productivity: Parkinson's. Acosta. Covey |
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Identifying what is important (Pareto Law) |
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Adjusting the Times (Parkinson's Law) |
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Limiting perfectionism (Laws of Acosta) |
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Productivity Improvement Methods: GTD Davis Allen |
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3. Effective communication and presentations |
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Communication in organizations |
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The keys to effective communication |
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AID Model: Anticipate, Influence and Lead |
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NLP Principles in Communication |
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How to connect with your interlocutors |
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The styles of influence |
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Public performances |
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4. Creativity |
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Creativity and lateral thinking |
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Creativity techniques: |
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Brainstorming |
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SCAMPER |
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6 hats to think |
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Metaplan |
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5. Teamwork |
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What is a team |
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Characteristics of a high performance team |
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Stages and evolution of the teams (Tuckman) |
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The Belbin Model for generating high-performance teams |
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Equipment diagnosis applying Belbin |
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Meetings Management |
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6. . Leadership and team development |
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The role of the leader |
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Leadership Styles: situational leadership model |
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People orientation and task orientation |
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Management styles |
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Performance management |
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Help styles |
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The GROW method |
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7. Negotiation and conflict resolution |
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Types of conflicts |
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The role of the leader in conflict management |
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Negotiation as a tool for conflict management |
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The Harvard Negotiation Model |
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Negotiation techniques |
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Understand the interests of others (interests positions) |