The overall objectives of the course will be:
- To understand the overall functioning of an Information Systems and
Information Technology
department.
- To visualise the importance of the strategic alignment of IS with the company.
- To understand the key synergies between the CEO and the CIO.
- To learn the keys to the comprehensive management of an IS department.
- Understand what Information Systems Management is, what Digital Transformation is and how they coexist
- Learn about the importance of the cross-functional nature of an IS department in a company and its contribution
Session 1
Prof. Isabel Bellot
Mariaisabel.bellot@salle.url.edu
IS and IT in the Organisation
50% Theory + 50% Practice
Session objective:
- Understand the role of Information Systems and digital transformation
in the company, the evolution of the CIO's role towards that of technological innovation manager and which organisational models are most appropriate: integrated role of CIO and CT or separate roles.
Pre-session tasks:
- Reading: https://www.cio.com/article/465327/state-of-the-cio-2023-building-busine...
Session content:
Theory section:
o Why Information Systems or IT?
o The ?Business Moment? and Technological Transformation
o The value of IT in the company
o Digital transformation of the IT area
o New roles of IT and the CIO
Session 5
Session 2
Prof. Aleix Sivera
Aleix.sivera@ext.salle.url.edu
IT Strategy
50% Theory + 50% Practice
Session objective:
- Objective: Understand why IT alignment with the business is key in the organisation,
visualise how the IS area strategy is defined and planned, and learn about the
structure of an IT strategic plan and measurement indicators.
Preliminary tasks:
- Reading: What Is ?IT-Business Alignment??
- Viewing: Information Technology's Impact on the Organisation
-Preparatory reading: ABC Group case study
Session content:
Theory block:
o Aligning IT with the business.
o Maturity of the IT area and technological maturity of the company.
o How to implement the IT strategy.
o IT strategic plan
o Strategic IT indicators
Practical block:
o The maritime company case will be worked on in class. Each team will develop the AS-IS requirements for two of the business areas according to the groups explained in the case. It will be presented in that session. The teacher will consolidate the AS-IS obtained from the company into a single presentation.
Subsequent tasks:
- Application of the knowledge acquired to group work to be submitted at the end of the course.
Session 3
Prof. Abel Baile
abel.baile@salle.url.edu
Business Management Systems
50% Theory + 50% Practice
Session objective:
- Management systems evolve over time. The IT department must be familiar with the solutions that will add value to the company. It is essential to understand the main business management systems: CRM, ERP, SCM, BI, Analytics, among others.
Pre-session tasks:
- Reading: What is an EMS
- Reading: The CIO's ERP Success Guide Preparing for the 4th Era of ERP
Session content:
Theory block:
- Business applications and related services
- Fourth Era ERP
- CRM / Digital CX
- SCM / Cloud / IoT
- BI, Advanced Analytics and Data Management
- PaaS platforms: from IaaS to PaaS
- The CIO, business management systems and their future
Session 4
Prof. Abel Baile
abel.baile@salle.url.edu
IT Governance and Services
50% Theory + 50% Practice
Session objective:
- Objective: To learn about the key management and governance tools for an
IS area. What are the IT services and processes and the measurement indicators?
Pre-session tasks:
- Reading: Winning in the Turns IT Management Strategies for a Disrupted and uncertain world.pdf
- Reading: The right mindset for managing information technology
Session content:
Theory section:
- Economic constraints and digital disruption
-Key components of IT governance
- Traditional IT organisation and digital talent
- Governance methodologies
- Digital transformation management methodologies
- IT service management and processes
- IT service management methodologies
- Measuring IT activity. IT balanced scorecard
Practical section:
Case study in class
Follow-up assignments:
- Application of the knowledge acquired to group work to be submitted at the end of the course.
Prof. Abel Baile
abel.baile@salle.url.edu
Technology Project Management
50% Theory + 50% Practice
Session objective:
Objective: To understand the importance of technology project management and effective leadership in carrying out successful projects in the face of the company's strongly technology-driven strategic change.
Pre-session tasks:
? Reading: HB_Tips for managing IT projects
? Reading: 8 tips for dealing with IT project pushback
? Reading: Know Your Customers' "Jobs to Be Done
Session content:
Theory block:
-What is a project?
- Global framework and methodologies
- Agile projects vs. traditional or hybrid projects
- Global phases of a technology project
- Complementary methodologies: Lean, Kanban.
Practical section:
o Case study: identifying a company's Job-to-be-Done.
Follow-up tasks:
- Application of the knowledge acquired to group work to be submitted at the end of the course.
o New organisational models
Practical section:
o A case study will be worked on in class.
o Group work will be introduced. Maritime company case study
Follow-up tasks:
Application of the knowledge acquired to group work to be submitted at the end of the course
Session 6
Prof. Aleix Sivera
Aleix.sivera@ext.salle.url.edu
IT Strategic Plan or IS Master Plan
50% Theory + 50% Practice
Session objective:
Analyse the structure of the IT Strategic Plan, also known as the IS Master Plan. Review various cases to understand its scope, from traditional strategic plans to digital strategic plans with technological innovation projects.
Previous tasks:
- N/A
Session content:
Theory block:
- Various cases of strategic plans
- Maritime company case study: presentation of the IT strategic plan in the role of IT Director
Session 7
Prof. Aleix Sivera
Aleix.sivera@ext.salle.url.edu
IT financial management
50% Theory + 50% Practice
Session objective:
- The financial management of an IT department. CAPEX and OPEX. How
investment and expenditure trends have evolved as a result of technological changes
.
Previous tasks:
- Reading: CAPEX vs OPEX. Investing in IT
- Reading: TCO ? Total Cost Ownership
Session content:
Theory block:
o OPEX vs CAPEX
o Cloud computing and the economic management of the IT area
o IT budget management
o Justification of investments and projects: Business Case
Practical section:
o Part 1: Work on the videoconferencing case study.
o Part 2: Maritime company case study. Each group will take part in a role play, presenting the IT strategic plan designed in the previous sessions.
Post-session tasks:
- Application of the knowledge acquired to group work to be submitted at the end of the course.
Session 8
Prof. Isabel Bellot
Mariaisabel.bellot@salle.url.edu
Information security
50% Theory + 50% Practice
Session objective:
- Understand why good information security management is key.
Physical security, virtual security and cybersecurity.
Preliminary tasks:
- Viewing: Security master plan
Session content:
Theory section:
o Basic concepts of information security
o Legislation, regulations and security audits
o DRP: Disaster Recovery Plan and BCP (Business Continuity Plan)
o Cybersecurity. New threats and risks arising from emerging technologies
.
Practical section:
o Define the five key points to consider in the Security Master Plan for a supermarket chain.
Follow-up tasks:
- Application of the knowledge acquired to group work to be submitted at the end of the course.
Session 9
Prof. Isabel Bellot
Mariaisabel.bellot@salle.url.edu
Assessment session
0% Theory + 100% Practice
Previous assignments:
- Group assignment submission (to be uploaded to eStudy).
- Individual assignment submission (to be uploaded to eStudy).
Session content:
Part 1:
o Final exam for the course.
Part 2:
o Presentation of group work.
Post-session tasks:
- Not applicable.
Before the start of the session, students must complete the preparatory tasks on their own, in this case reading or viewing the academic material recommended by the teacher, as well as completing the proposed cases or exercises, which must be submitted to eStudy before the start of the class.
Classes are divided into two blocks:
o Theory block:
- The teacher teaches the concepts and tools related to the session topic.
o
o Practice block:
- Students apply and develop the concepts and tools through cases and practical exercises, as well as through group work on the subject, which deals with the overall development of a strategic IT plan.
Individual work: 30%.
Group work: 30%
Final exam: 40%
-Individual work: 30%. Before the last session, each student must submit a PowerPoint document explaining their personal conclusions about the
five key factors of an Information Systems department in an organisation
-Group work: 30%. The group work must be submitted to the eStudy drop box on the date indicated by the teacher. Once the deadline has passed and the drop box has been closed, any group that has not submitted their work will fail the course, as it is an essential requirement for passing the course to submit and present this work. The teacher will provide feedback on each assignment during the question and answer session after the presentation. With a grade of 5 or higher on the group work, the average is calculated together with the rest of the assessment systems
to determine the grade for the subject. With a grade lower than 5 on the group work, the subject is failed without the possibility of calculating the average together with the rest of the assessment systems.
-Final exam: 40%. In the last session, there will be a multiple-choice exam with questions about the previous sessions. The teacher will discuss the exam questions after all students have handed in their papers. It is an essential requirement for passing the course to take this final exam. With a grade of 5 or higher in the final exam, the average is calculated together with the rest of the assessment systems to determine the grade for the course.
Use of AI tools:
- Artificial Intelligence (AI) can help in the learning process, but we must
use it appropriately. Students who choose to use AI in their work
must include a paragraph at the end of the assignment or activity in which they have used this tool, explaining why they decided to use it and the results obtained with it. Failure to include this information will be considered an attempt at fraud or cheating, as it deceives the Assessment System. In such cases, the penalties provided for in the Salle Campus Barcelona Plagiarism Regulation (https://www.salleurl.edu/en/copiesregulation) will be applied.
Cloud Computing, Advanced Business & IT Strategies to extract Tangible Value,
Philippe A. Abdoulaye, 2014
- Global Brain, Satish Nambisan, Mohanbir Sawhey, 2008
- Observatorio de las Telecomunicaciones y la Sociedad de la Información http://observatorio.red.es
- Instituto Nacional de Estadística: Ciencia y Tecnología
http://www.ine.es/inebase/menu5_cie.htm
- Asociación Española de Comercio Electrónico http://www.aecem.org
- Telefónica: Sociedad de la Información
http://www.telefonica.es/sociedaddelainformacion
- Asociación de Empresas de Electrónica, Tecnologías de la Información y
Telecomunicaciones de España http://www.aetic.es/-? The Wolf in CIO?s Clothing, Tina Nunno, Gartner INC., 2015
- eBusiness 2.0: RoadMap for success. Ravi Kalakota & Marcia Robinson. Addison?Wesley.
? Digital Transformation Industry 4.0. Jayaraman Kalaimani & Prashant Kumar, 2018
? Qué haremos cuando las máquinas lo hagan todo, Malcom Frank, Paul Roehrig, Ben
Pring, 2018
? A handbook of Business Transformation Management Methodology, Axel Uhl & Lars
Alexander Gollenia, 2016
? https://business.blogthinkbig.com/
? https://www.bernardmarr.com/default.asp
- https://sloanreview.mit.edu/big-ideas/artificial-intelligence-business-s...
- https://robllewellyn.com/digital-business-transformation-tools/
- Innovación abierta, Henry W. Chesbrough, 2009
- Capacidad adaptativa, Juan Carlos Eichhloz, 2015-? Ciberamenazas y Tendencias Edición 2018. CCN-CERT IA 09/18. Enlace:
https://www.ccn-cert.cni.es/informes/informes-ccn-cert-publicos/2835-ccn...
- Cisco Cybersecurity Report Series. Enlace:
https://www.cisco.com/c/en/us/products/security/security-reports.htm