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1. Introduction to coaching: objectives and methodology
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2. Language and transformative communication
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3. Coaching and leadership of self and teams
- Keys to personal development and self-motivation
- Keys to being emotionally intelligent
- Keys to team development
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4. Adapted individual coaching techniques: practical exercises
- Building trust
- Tune
- Recognize
- Generate "we"
- Listen
- Empathy
- Nonverbal communication: emotionally and corporeality
- Differentiating judgments from acts
- The power of prejudice and bias
- Inquiring to understand, question, generate future and commit
- Powerful questions
- Displacement of the victim vs the protagonist
- The power of silence
- Engage and follow-up: guidelines
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5. Adapted team coaching techniques: practical exercises
- Analysis of the evolution of the equipment and tools for each phase
- Building trust in the team
- Feedback dynamics in the team
- Belbin Model: diagnosis and analysis of strengths and weaknesses
- Role diagnosis through the Belbin report and practical exercises
- Identifying strengths and areas for improvement of the team
- Strategies for balancing the team and optimizing performance
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