Description
This course provides students with concepts and knowledge about how digital environments work for the marketing of products and services. Provides students with knowledge of digital marketing tools, analytics, and core metrics, and a strategic vision of digital marketing embedded in an organization’s marketing strategy. It allows students to know and manage the strategic and operational concepts of digital marketing as an increasingly key department in support to achieve the goals of any organization. The subject of digital marketing aims to provide the latest knowledge to gain competitive advantage and train students in the concepts and strategies of digital marketing and the development of a marketing plan. The subject combines theoretical training with practical training to discover new professional trajectories and understand the opportunities offered by the online world. The focus of the course is the analysis of these characteristics that companies must deal within the development of their marketing plan, and develop a set of knowledge and skills that are applicable in this context, which allows the elaboration and implementation of a digital marketing plan.
Type Subject
Tercer - Obligatoria
Semester
First
Course
3
Credits
6.00
Previous Knowledge
Objectives

In terms of learning outcomes, these are:
• Have a clear vision of digital marketing tools and their application.
• Know the main metrics of digital marketing.
• Get to plan and measure marketing campaigns.
• Know how to use other online direct sales channels, as well as promotional or third-party sales channels, such as price comparators, marketplaces, etc.
• Learn how to use online public relations and social media to sell more.
• Develop the ability to implement theoretical aspects in practice.
• Have a methodology to be able to develop a Digital Marketing Plan integrated within the Marketing Plan of an organization

Contents

1) Introduction to the subject: Digital Marketing, the Market and the Digital Consumer
• From Marketing to Digital Marketing
• Digital ecosystem
• Impacts of the Digital Revolution
• The consumer at the center

Practical session: Briefing Digital Marketing Plan Final Project Assignment (TFA)

2) The Phases of the Digital Marketing Plan
• The Digital Marketing Plan
• SWOT analysis
• Competitor analysis
Tools: SimilarWeb, SEM Rush, Woorank
• Product analysis
• OKR goals + SMART objectives
• Target audience, definition of buyers with JTBD
Tool: Buyer Persona Template
• Value Proposition

Case study: Squeasy and Outlet Joyería

3) The Funnel in Digital Marketing
• Conceptualization of a Digital Marketing Plan as a single part or within a global Marketing Plan.
• The marketing funnel: TOFU, MOFU, BOFU
• RACE. Notoriety, Acquisition, Conversion, Loyalty
• Paid, earned and viral media
• Global view of advertising tools

Case study: Atrápalo (read it and prepare it individually before the session)

4) Introduction to Search Engines
• Search Engine Marketing
• Introduction to search engines
• Target audience search patterns
• Search Intent
• SEO. Search engine optimization strategies
• Zero Result
• The semantic web or web 3.0
Case: Suchard (read and prepare individually before the session)

5) SEO (Search Engine Optimization)
• SEO strategies
OnPage
OffPage
Contents
• Keywords (keywords)
Types: Brand, General, Long tail
Selection of keywords
Tools: Google Keyword Planner
• Meta tags
URL
Page title
Meta description
Tools: SEO Moz, SEO Yoast
• Images
Selection of images
Labeling
Tools: Web Platform
• Linkbuilding
• SEO friendly content
Case: Stroong (read and prepare individually before the session)

6) SEM (Search Engine Marketing)
• SEO vs SEM
• Types of SEM (Search Engine Marketing)
Search
Display
Shopping
Remarketing
• Campaigns
Channels
Structure
Ad groups
Ads
Keywords (keywords)
• Tools
Google Ads advertising platform
Google Ads Editor
Case: Vackart (read and prepare individually before the session)

7) Emailing
• Preparing the database
Lead score
Lead nurturing
• The email marketing campaign
Objective
Subject
Content
Call to action (CTA)
Landing page
Tool: Mailchimp
• Lists
• Segments
• Campaigns
• A / B test
Case: Cocunat (read it and prepare it individually before the session)

8) Social Media Marketing
• Panorama of social networks
• Definition of social content
• Social algorithms: Facebook, Instagram, Twitter and LinkedIn
• Editorial planning
• Social content formats
Practical session: planning a social strategy

9) Online business models
• Digital business models
• Marketplaces
• Omnichannel
• Business model canvas
Case: Amazon (read and prepare individually before the session)

10) Electronic commerce
• Current situation of electronic commerce.
• Main actors and business models.
• What should I take into account to launch my e-commerce.
• The 4 Cs
Case: Imaginarium (read and prepare individually before the session)

11) The Advertising Media Plan
• Advertising Formats
CPM, CPC and CPA
Display Advertising
Affiliation
Social Media Paid
Retargetting
E-mail Marketing
• Structure of the Media Plan
Phases
Channels
Buyers consumer
Actions
KPIs
Objectives
Investment
• Temporary planning
Case: Júlia Perfumerias (read it and prepare it individually before the session)

12) Web Analytics
• Introduction
Fundamentals
Environments and actions
Measurement strategies
• Tools:
Campaign tracking: UTM URL Builder
• Google Analytics
Create an account
Basic configuration of the Google Analytics interface
interpretation of metrics and KPIs
Reports
Practical session: Data analysis of a company in the retail sector

Methodology

D1. Theoretical classes
Presentation of theoretical concepts by the teacher in order for the student to acquire knowledge. The teacher can provide materials and the student can take notes and / or complete support materials. The student can intervene either to resolve doubts and / or to answer the questions posed by the teacher.

D2. Problem classes and exercises
Problem solving and / or decision making using the knowledge learned. The teacher can invite the student to participate in class in order to assess the acquisition and / or interpretation of the concepts presented.

Evaluation

The final grade of the subject must be higher than 5 to pass, and requires having made all the previous deliverables of the TFA, the final deliverable of the TFA, as well as making the oral presentation of the last session.

In order to be able to evaluate the subject, evaluation systems and weights have been defined with respect to 100% of the final mark of the subject, these are:
E2 Cases and TFA 80 %
E5 Oral presentations 20 %

Evaluation Criteria
Basic Bibliography
Additional Material