Ferran Martí Tassier

Ferran Martí Tassier
E-mail
ferran.marti@salle.url.edu
Telephone
+34 932902482
Building
Sant Miquel Febres
Address
C. Sant Joan de La Salle 42, 08022, Barcelona
Floor
1
Office
mf1.04
Section
Department of Management and Technology
Position
Professor

ITIL® Managing Professional, CGEIT, TOGAF Certified, Lean IT Kaizen Lead, PRINCE2 Certified, Kepner-Tregoe Foundation, COBIT certified and ISO/IEC 20000 Consultant.

More than 20 years in Information Systems. One of the most experienced service management spanish professional. Expertise in all areas of service management, with a proven record of unprecedented accomplishment. History of the highest industry awards and qualifications. Renowned for his pragmatic approach to service management and establishment of service organizations and best practices that are customer focused.

Senior approved and official instructor in IT Infrastructure Library (ITIL®) teaching certified courses to thousands of people in the last ten years wishing to obtain their ITIL® official certifications. An IT Management Master and an ITIL® Expert. Has been assessing, coaching and helping several universities, research centers, and private enterprises to adopt the best practices proposed by ITIL® and ISO/IEC 20000, and to establish governance frameworks based on COBIT.

Excellent communicator, facilitator, problem solver. Able to build and motivate teams, plan organizational change, resolve conflicts, plan and organize at individual career path, team, or strategic enterprise levels.