This class focuses on the analysis of the business applications of information systems, and provides an introduction to key technologies in both a customer and a business context, such as the internet, networking, telecommunication, and cloud computing. Students will be able to learn on the processes and techniques of managing the information, knowledge and IT functions, and the importance of managing customer and client needs (internal and external) when designing information architectures. Students will also have the opportunity to understand the importance of aligning IT, information, and knowledge resources with corporate strategy and operational priorities.