The contents of this course are structured in 7 modules that correspond to 7 fundamental skills for leading people and teams:
- Self-knowledge.
- Personal productivity.
- Interpersonal communication.
- Creativity.
- Team work.
- Leadership and team development.
- Negotiation and conflict resolution.
At the end of the 7 modules, students will present a Personal Development Plan (PDP) in which they will define their main improvement opportunities and their corresponding action plan.
Once the PDP has been submitted, students will receive individual feedback from the teacher so that students can apply it successfully.
1. Orientation to change and Personal Development |
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Self-knowledge |
Learning styles |
Proactivity and personal development plan |
The circle of influence and the comfort zone |
2. Personal productivity |
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Internal and external locus of control |
Principles of personal productivity: Parkinson's. Acosta. Covey |
Identifying what is important (Pareto Law) |
Adjusting the Times (Parkinson's Law) |
Limiting perfectionism (Laws of Acosta) |
Productivity Improvement Methods: GTD Davis Allen |
3. Effective communication and presentations |
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Communication in organizations |
The keys to effective communication |
AID Model: Anticipate, Influence and Lead |
NLP Principles in Communication |
How to connect with your interlocutors |
The styles of influence |
Public performances |
4. Creativity |
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Creativity and lateral thinking |
Creativity techniques: |
Brainstorming |
SCAMPER |
6 hats to think |
Metaplan |
5. Teamwork |
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What is a team |
Characteristics of a high performance team |
Stages and evolution of the teams (Tuckman) |
The Belbin Model for generating high-performance teams |
Equipment diagnosis applying Belbin |
Meetings Management |
6. . Leadership and team development |
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The role of the leader |
Leadership Styles: situational leadership model |
People orientation and task orientation |
Management styles |
Performance management |
Help styles |
The GROW method |
7. Negotiation and conflict resolution |
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Types of conflicts |
The role of the leader in conflict management |
Negotiation as a tool for conflict management |
The Harvard Negotiation Model |
Negotiation techniques |
Understand the interests of others (interests positions) |